Shipping Policy

Last updated: 2 September 2026

At Fetchie, we want your order to arrive safely and as quickly as possible.

Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully received.

Once your order has been processed, it will be handed over to our delivery partner.

Delivery Time

Orders within South Africa typically arrive within 3–5 business days after processing.

Please note that delivery times may vary depending on your location, courier availability, weekends, public holidays, or circumstances outside of our control.

Delivery Address

Please make sure that your delivery address and contact details are correct when placing your order.

Fetchie cannot be held responsible for delays or additional costs caused by an incorrect or incomplete delivery address provided by the customer.

Order Tracking

Where tracking information is available, you will receive your tracking details once your order has been dispatched.

Delayed Orders

If your order has not arrived within the expected delivery period, please contact us at:

Email: [team@fetchie.co.za]

Please include your order number so that we can assist you as quickly as possible.